Conversational solutions that offer your passengers a friendly and memorable experience even before their journey begins. They enjoy the trip, you achieve your business goals.
We design, develop, and implement the conversational strategy that makes it happen.
![](https://nativa.global/wp-content/themes/malcolm/assets/gfx/webp/aqua-mark-1.webp)
Itineraries become lifetime experiences
Transform reservation and concierge services through AI-powered conversations and support travelers at each step in their journey.
Deliver highly personalized travel experiences, all while optimizing your operational resources.
Results from our customers - travel brands
0
efficiency
in reservations
0
conversion rate
0
client retention
0
AOV increase
(Average Order Value)
0
more likely to
purchase with digital
concierge interaction
![](https://nativa.global/wp-content/uploads/atendemos.png)
Addressing
Your Needs
- Experiencias de reserva hiper-personalizadas
- Data circular
- Proactivo y personalizado
- Arquetipos para incremento de reservas
-
Atención diferenciada según perfil de usuario
- Experiencias fi-gitales (físicas + digitales)
- Procesos antifraude con pagos digitales y verificación de identidad
- Seguimiento integral de punta a punta en la reserva
![](https://nativa.global/wp-content/uploads/integrales.png)
Comprehensive Solutions
for the Travel Industry
-
Seguimiento punta a punta en todo el viaje
- Experiencia concierge automatizada
- Resolución de problemas en tiempo real
- Envío de contenido segmentado
-
Herramientas de verificación de identidad
- Procesos automáticos de checkout
- Automatización de check-in con documentación oficial
-
Experiencia al cliente con información relevante y oportuna
- Modificaciones de itinerarios, recolección de maletas, autos, detalles de hospedaje
- Acompañamiento para cross y upselling
![](https://nativa.global/wp-content/themes/malcolm/assets/gfx/webp/aqua-mark-2.webp)