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We identify emotions, objectives, and key processes to co-create a tactical, effective, and efficient conversational experience with your organization, across relevant communication channels.

We align with your business objectives to help you achieve them. Our products are a tool to reach those goals, never an end in themselves. In three simple steps, we work cyclically with your organization:

• Step 1: We co-design your conversational strategy.

• Step 2: We implement the appropriate technological solution.

• Step 3: We accompany you in optimizing at all levels.

The most used platforms have native out-of-the-box connections with our solutions. If your software developments are in-house or there is no native integration with our solutions, we have a significant number of exposed APIs and a robust technical team to support the necessary integrations. 

If you wish to keep your current systems as main solutions, we also offer design, consulting, training, and optimization services so you can improve the results of your current platforms.

The most important thing is to evaluate the message your company wants to convey through its messaging channels, assessing what the end customer needs to know. We offer implementations of NLP (Natural Language Processing), NLU (Natural Language Understanding), and LLMs (Long Language Models), the latter being the type that Chat GPT utilizes, and which we can incorporate as needed.

You don’t require anything special. We will ask you for information to create the suggested architecture. Together, we will design the conversational solution that fits your goals and resources available in the organization. Together, we will give the brand voice and tone to the project. We will determine if custom developments are necessary according to your business needs. We go together every step of the way.

You don’t need to hire more staff. Our clients’ teams become more productive, avoiding bureaucracy and outsourcing processes with agile, direct, and scalable communication. This allows them to reduce costs and time in their operations. We can support you in managing the solutions, but if you wish, we can train your team to be independent and able to self-manage a conversational project autonomously. You set the pace.

The timeline varies based on the project scope, but typically, these projects allow agile changes. On average, we can launch a live project within 6 to 8 weeks.

A multidisciplinary team of experts constantly analyzes project performance at different levels and generates collaborative strategies to create unique and scalable digital solutions for your business. Improvements include focused training, process optimization, sales and conversion strategies, phygital experiences, custom developments and algorithms, among others.

We need to assess each project based on its scope. Normally, project costs are divided into 3 items: setup, recurring monthly, and WhatsApp notifications fees.

We offer intelligent, highly functional platforms. We integrate them with your systems or those of your suppliers to create a seamless and efficient conversational experience. Our tools include:

• AI Conversational platform (Human and artificial agents)
• Identity verification
• Reporting and analytics
• Video call
• Proactive messaging
• AI Chatbots & Voicebots

We identify your company’s needs and create conversational journeys focused on your users, not limited by the capabilities of a particular platform. 

We also offer professional services for these products or other platforms you may work with.