Tech & Touch
Conversational AI
Humanize automated interactions with your customers
and deliver a personalized experience.
Intelligent chatbots
on any channel
Artificial agents with Generative AI technology that interact naturally with your users and integrate advanced and transactional features.
Also chatbots to assist your human agents by displaying response recommendations, access to support documents, and other suggestions to streamline human operations.
What it means to brands
0
reduction in
response times
Intelligent and automated case resolution
0
conversion rate
0
savings in
operational costs
0
reduction in escalations to
human agents
Why integrate AI Chatbots
into your strategy?
Automate end-to-end processes
Centralize customer touchpoints while managing complex and transactional end to end processes with humans on the loop
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Optimize costs and operations
Increase productivity by efficiently handling a large volume of conversations and swiftly resolving inquiries.
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Provide a natural experience
to your customers
Stay at the forefront of technology with next-generation chatbots, based on Artificial Intelligence and language models, to offer a seamless and enriched conversational experience.
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Create value for
your human agents
Enhance the performance of human agents by providing them with real-time automated recommendations. Human and artificial agents truly collaborating to elevate customer satisfaction levels.
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Case Studies
Retail
Incremento del 50% en ventas
Nos enorgullece compartir cómo hemos ayudado al segundo mayor retail de Colombia a lograr un impresionante aumento de hasta 54.2% en sus ventas en línea en tan solo 6 meses.
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Financial Services
Transforming the Banking Experience: End-to-End Conversational Strategy
Explore the success story of one of the world's largest banks and its end-to-end conversational strategy revolutionizing digital onboarding, product growth, and customer service.
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CPG
Open the Conversation and Discover a World of Possibilities for the Daily Goods
The major water distributor blends human touch with bots, resulting in a 79% boost in successful sales on WhatsApp.
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Travel
Rolling to Success: The Car Rental Experience goes Conversational
Top player in the vehicle rental industry sought to adapt to evolving market dynamics and boost bookings. They teamed up with Nativa Global to deliver personalized travel experiences using conversational solutions.
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Banca
Onboarding digital: del registro al éxito en minutos
Nos emociona compartir cómo un titán de las finanzas, ha mejorado de manera significativa la experiencia de onboarding de sus usuarios, al integrar innovadoras soluciones conversacionales.
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