Proactive
Messaging
Connect with your customers at the right moment, through their favorite channel.
Deliver strategic messages that allow you to increase your sales
and provide important information to your users.
It’s about the conversation
What this means for brands?
0
increase in users' adoption of conversational strategy
0
CSAT
0
efficiency increase
0
sales growth
0
savings per interaction
Why Should Brands Integrate Proactive Messaging
into their Conversational Strategy?
Optimize back-end processes
Enable and manage direct interaction with teams tasked with managing requests such as picking orders, review documentation, process clarifications, and more.
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Reduce costs & enhance the UX
Share timely and updated information with your users, always one step ahead of their needs, avoiding inbound contacts for known issues.
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Increase conversion rate
Send relevant information such as restock notifications, personalized promotions, special sales reminders to increase campaign effectiveness.
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Create phygital experiences
Physical+digital engagements with your customers
Obtain customer feedback, optimize your operations and delight your clients in a simple and automated way by integrating both worlds.
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Case studies
Financial Services
Transforming the Banking Experience: End-to-End Conversational Strategy
Explore the success story of one of the world's largest banks and its end-to-end conversational strategy revolutionizing digital onboarding, product growth, and customer service.
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CPG
Open the Conversation and Discover a World of Possibilities for the Daily Goods
The major water distributor blends human touch with bots, resulting in a 79% boost in successful sales on WhatsApp.
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Travel
Rolling to Success: The Car Rental Experience goes Conversational
Top player in the vehicle rental industry sought to adapt to evolving market dynamics and boost bookings. They teamed up with Nativa Global to deliver personalized travel experiences using conversational solutions.
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Retail
Incremento del 50% en ventas
Nos enorgullece compartir cómo hemos ayudado al segundo mayor retail de Colombia a lograr un impresionante aumento de hasta 54.2% en sus ventas en línea en tan solo 6 meses.
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Banca
Onboarding digital: del registro al éxito en minutos
Nos emociona compartir cómo un titán de las finanzas, ha mejorado de manera significativa la experiencia de onboarding de sus usuarios, al integrar innovadoras soluciones conversacionales.
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