Conversational
Platform

Centralize interactions from different touchpoints
intelligently, scalably, and personalized.

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Streamline Interactions,
Elevate Experiences

 

Manage customer contacts within a single workspace. Our solutions coordinate interactions with human and artificial agents from all your conversational channels.

Boost agent performance by providing relevant information at their fingertips
Provide an enhanced and unified customer experience
Visualize end-to-end interactions, coordinating human and virtual agents
Monitor service processes and conversation effectiveness

Achieve Results by the Power of AI

0

increase agent efficiency
vs any traditional channel

0

more conversions
vs traditional digital

0

in operational savings

Unlock your full potential with an Open Platform

Simplify agent and supervisor operations

Reliable AI with humans on the loop for efficient and natural customer experiences

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Optimize your material, human, and artificial resources

Integrate all operations seamlessly.

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Increase productivity vs traditional digital

Capabilities powered by AI that filter out inactive conversations to prevent any disruptions in the user experience.

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Case studies

Retail

Incremento del 50% en ventas

Nos enorgullece compartir cómo hemos ayudado al segundo mayor retail de Colombia a lograr un impresionante aumento de hasta 54.2% en sus ventas en línea en tan solo 6 meses.

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Financial Services

Transforming the Banking Experience: End-to-End Conversational Strategy

Explore the success story of one of the world's largest banks and its end-to-end conversational strategy revolutionizing digital onboarding, product growth, and customer service.

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Travel

Rolling to Success: The Car Rental Experience goes Conversational

Top player in the vehicle rental industry sought to adapt to evolving market dynamics and boost bookings. They teamed up with Nativa Global to deliver personalized travel experiences using conversational solutions.

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CPG

Open the Conversation and Discover a World of Possibilities for the Daily Goods

The major water distributor blends human touch with bots, resulting in a 79% boost in successful sales on WhatsApp.

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Banca

Onboarding digital: del registro al éxito en minutos

Nos emociona compartir cómo un titán de las finanzas, ha mejorado de manera significativa la experiencia de onboarding de sus usuarios, al integrar innovadoras soluciones conversacionales.

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Generate your conversational strategy with our Natives

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