Video Call

Customize digital sales and customer support
through an integrated and instant video chat platform,
powered by advanced analytics.

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Create friction-free engagements

 

Secure video call platform for customer communications in industries such as financial services, healthcare, and e-commerce with complex transactions.

Audiovisual contact for close and personal attention that increases customer satisfaction.
Enriched interaction to show physical objects and context in real-time, as if you were face-to-face with the user.
Provide transparency to your customers, complying with security standards, including banking regulators.
Reduce resolution times.
Easily integrates with CRMs like Salesforce, where session data can be stored and accessed by other platforms.

What this means for brands?

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increase in customer service efficiency

Increased engagement with your customers and capitalize sales

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increase in qualified leads

Reduces physical and operational costs

Increases case resolution rate with less effort time

Why should brands integrate a video call solution
into their conversational strategy?

Strengthens security and trust

Preserve information security through facial verification and user geolocation.

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Enriches your connections

Interact with your customers through audiovisual conversations and resolve cases without physical contact.

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Fosters brand loyalty

Achieve a closer interaction, ultimately boosting sales and retention.

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Case Studies

Retail

Incremento del 50% en ventas

Nos enorgullece compartir cómo hemos ayudado al segundo mayor retail de Colombia a lograr un impresionante aumento de hasta 54.2% en sus ventas en línea en tan solo 6 meses.

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Financial Services

Transforming the Banking Experience: End-to-End Conversational Strategy

Explore the success story of one of the world's largest banks and its end-to-end conversational strategy revolutionizing digital onboarding, product growth, and customer service.

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Travel

Rolling to Success: The Car Rental Experience goes Conversational

Top player in the vehicle rental industry sought to adapt to evolving market dynamics and boost bookings. They teamed up with Nativa Global to deliver personalized travel experiences using conversational solutions.

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CPG

Open the Conversation and Discover a World of Possibilities for the Daily Goods

The major water distributor blends human touch with bots, resulting in a 79% boost in successful sales on WhatsApp.

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Banca

Onboarding digital: del registro al éxito en minutos

Nos emociona compartir cómo un titán de las finanzas, ha mejorado de manera significativa la experiencia de onboarding de sus usuarios, al integrar innovadoras soluciones conversacionales.

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Generate your conversational strategy with our Natives

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