Conversational AI Solutions for your Business
We design the strategy with you, implement it in competitive times, and accompany you throughout the optimization process.
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Tailored Solutions
We acknowledge your challenges and co-create the strategy that fosters connectivity with your customers
through a range of technological solutions.
Tech & Touch
Conversational AI
Automated, scalable,
and multichannel interactions with the precise human touch.
Identity
Verification
Get to know your customer, secure your processes, and comply with official regulations.
Conversational
Analytics
Make informed decisions based on real-time data and AI Intelligence.
Video Call
Leverage personal interaction in a friendly conversation to enhance your engagement.
Proactive
Messaging
Send customized and relevant messages to your customers, precisely timed and through their preferred channels.
Conversational
Platform
Manage conversations intelligently, scalably, and personalized across all your channels.
Professional Services for your Conversational Strategy
We merge precise conversational technology with the support of knowledgeable experts, resulting in valuable outcomes and meaningful connections.
E2E Conversational Experience Design
- Market and user trend researcH
- Co-creation of use cases
- Conversational flow design
- 360° design of conversational assistants with personality
Implementation and Development
- Multi-platform conversational channels and automation
- Bespoke integrations into your systems
- Development of NLP algorithms, customized training of NLU & LLM
- Tailored solutions enriched by customers’ information
Always-On Optimization
- Multi-platform bot consultancy
- Tailored trainings
- Data analysis and focused improvements
- Front and back-end processes optimization
E2E Conversational Experience Design
- Market and user trend researcH
- Co-creation of use cases
- Conversational flow design
- 360° design of conversational assistants with personality
Implementation and Development
- Multi-platform conversational channels and automation
- Bespoke integrations into your systems
- Development of NLP algorithms, customized training of NLU & LLM
- Tailored solutions enriched by customers’ information
Always-On Optimization
- Multi-platform bot consultancy
- Tailored trainings
- Data analysis and focused improvements
- Front and back-end processes optimization
Success stories
Collaborating closely with our clients and dedicated to ACHIEVING THEIR goals.
Happy clients in more than 12 countries
Trusted by leading global companies
The most innovative companies in LATAM
Success stories and recommendations from leaders like you support us
Natural conversations in multiple industries
Understanding the needs of successful companies, we apply solutions accordingly
Happy clients in more than 12 countries
Trusted by leading global companies
The most innovative companies in LATAM
Success stories and recommendations from leaders like you support us
Natural conversations in multiple industries
Understanding the needs of successful companies, we apply solutions accordingly
Our passion drives results
across multiple industries
Great goals have been achieved through versatile projects in various countries,
expanding our expertise.
Loyalty-Generating Shopping Experiences
Strategies that foster convenient end-to-end conversations
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Asesoría financiera hiper-personalizada
Optimizar el customer journey con análisis de intenciones y seguridad en los procesos.
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Experiencias únicas de concierge a escala
Momentos inolvidables para tus clientes y resultados para tu negocio.
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Continuidad en la comunicación durante todos los puntos del transporte
Agiliza el proceso logístico mediante comunicación omnicanal en toda la cadena de suministro.
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Estrategias AI con enfoque humano para acompañar la experiencia del empleado
Implementa experiencias asertivas y dinámicas para incrementar el engagement de tus programas de RRHH.
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Desde CPG y telecomunicaciones hasta educación y entretenimiento
Conecta con tus clientes de forma ágil y asertiva para lograr tus objetivos de negocio.
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Our Nativos are ready to
co-design your tailored conversational strategy.
We assist you in creating conversations that genuinely connect with your customers.
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Voices from Leaders Like You
Retail
Marketing / E-Commerce Manager
"They are continually optimizing the developments we are building; they are a highly committed team to the project, evident in their attention to detail."
Pharma
Customer Service Manager
"We have effectively increased contactability with our clients and achieved higher sales. Since implementing Nativa Global's services, our customer base has grown."
Banking
Channels Operations Manager
"With Nativa Global, solutions are designed together in a professional manner, providing us with solutions based on their experience. The team's attention has been exceptional. We have expanded our reach to international clients."
Travel
Contact Center Director
"Thanks to the best practices they have shared with us and helped us apply, the services have performed remarkably well."
Retail
Project Innovation Leader
"We were always supported throughout the adoption process of the entire conversational strategy, in its phases of growth and project development. We are achieving outstanding results."
BPO
IT Solutions Manager / Applications Manager
"Their range of services is extensive, and they always have a solution for each of our needs, facilitating the speed of service development and implementation."
